# Dental Departures Partner Clinic Cancun > Citation bundle for Dental Departures Partner Clinic Cancun on The Treatment Registry. > URL: https://thetreatmentregistry.com/clinics/dental-departures-cancun > Bundle URL: https://thetreatmentregistry.com/api/citations/clinics/dental-departures-cancun - City: Cancun - Country: mexico - Type: clinic - Founded: 2008 - Website: https://www.dentaldepartures.com - Verification status: partial - Verification tier: 3 - Last verified: 2024-01-15 - Next review due: 2025-01-15 ## Summary A dental clinic in the Hotel Zone of Cancun catering primarily to American and Canadian patients seeking dental implant procedures. ADA membership claim could not be independently verified through ADA's public directory. ## Detail This dental clinic is located in Cancun's Hotel Zone, the narrow coastal strip that serves as the primary resort and tourist area on Mexico's Caribbean coast. Established in 2008 and operating with approximately 12 staff, it focuses on dental implant procedures for North American patients, particularly those from the United States and Canada who travel to Mexico to access dental care at lower cost than in their home country. The clinic is listed as a partner clinic through the Dental Departures booking platform, which provides an additional layer of patient booking infrastructure. Procedure pricing is published, reflecting the cost-transparency expectations of its North American patient base. However, a claim of American Dental Association membership displayed in the clinic's marketing materials could not be confirmed through the ADA's publicly accessible member directory at the time of verification. All dentists practising in Mexico are required to hold a professional licence issued by the Secretaria de Educacion Publica and to be registered with COFEPRIS, the national health regulatory authority. Patients are advised to request copies of individual practitioner licences prior to treatment. The clinic's Hotel Zone location means it is easily accessible from major resort hotels and the international airport. English is the primary language of patient communication. With 203 Google reviews and a Trustpilot presence, the clinic has a modest but established review record. Prospective patients should note the unverified ADA membership claim when assessing the clinic's stated credentials. ## Accreditations held - **ADA (American Dental Association) Member** [unverified on 2024-01-15] ## FAQs ### What regulatory licence does this clinic hold in Mexico? The clinic operates under a sanitary licence issued by the Federal Commission for the Protection against Sanitary Risks (COFEPRIS), the federal body responsible for authorising health establishments in Mexico. A COFEPRIS licence confirms that the facility has met minimum infrastructure, hygiene, and staffing standards set by the Secretariat of Health. Patients can request sight of the current licence certificate, which should be displayed on the premises. The licence number can cross-checked through the COFEPRIS public registry at gob.mx/cofepris. Note that holding a COFEPRIS licence does not in itself confirm any international accreditation claim. ### How can I verify the dentist's qualifications before treatment? Every dentist legally practising in Mexico must hold a cedula profesional, a unique professional registration number issued by the Secretariat of Public Education. Patients can verify any dentist's cedula by entering the practitioner's full name or registration number at cedulaprofesional.sep.gob.mx. The result will confirm whether the degree has been officially recognised, the awarding institution, and the date of registration. This lookup is free and publicly accessible. It is advisable to verify the cedula of every dentist who will perform procedures, not only the clinic director, before travelling. ### The clinic claims ADA membership — has that been independently confirmed? The American Dental Association (ADA) membership claim attributed to this clinic has not been independently verified through the ADA's public directory. The registry's verification status for this clinic is therefore recorded as 'partial'. Patients wishing to confirm ADA membership should search the ADA's member directory directly at ada.org or contact the ADA membership department. A claim of membership that cannot be confirmed through the issuing organisation's own records should not be treated as confirmed accreditation. ### What should I do if a complication arises during or after treatment? Patients should establish before treatment which hospital the clinic has a formal transfer arrangement with in the event of a complication requiring hospitalisation. Serious dental complications — including airway compromise, uncontrolled haemorrhage, or adverse anaesthetic reactions — require immediate access to emergency surgical facilities. For complications arising after returning to the United States or Canada, the patient's home-country dentist or oral surgeon should be informed of the procedure details and provided with the clinic's treatment records. Written post-operative instructions and the clinic's emergency contact details should be obtained before departure. ### What are my options if I have a complaint about treatment? Patients who experience disputes over treatment quality or billing with a Mexican dental clinic may file a complaint with the National Commission for Medical Arbitration (CONAMED), the federal body that mediates disputes between patients and health providers in Mexico. CONAMED provides arbitration at no cost to the patient and can be reached through conamed.salud.gob.mx. Separately, complaints about professional conduct may be directed to the relevant state dental association. Patients should note that pursuing a complaint from abroad requires documentation of treatment records, invoices, and any written communications with the clinic. ### How is anaesthesia administered for implant procedures at this clinic? Dental implant placement is performed under local anaesthesia. Where intravenous sedation is offered, patients should confirm whether a separately qualified anaesthesiologist — as distinct from the treating dentist — will be present and responsible for monitoring. Anaesthesiologists in Mexico must hold a cedula profesional in anaesthesiology, verifiable at cedulaprofesional.sep.gob.mx. Patients with complex medical histories, significant anxiety, or contraindications to common local anaesthetic agents should disclose these to the clinic in advance and discuss the sedation protocol in detail before the day of the procedure. ### What is the clinic's revision or warranty policy? Patients should request the clinic's written policy on revisions before treatment begins, including the specific circumstances covered, the duration of any warranty period, and what costs, if any, the patient would bear if revision work is required. For dental implants, the implant body itself typically carries a manufacturer's warranty, whereas the crown and associated prosthetic work is covered separately. Patients travelling from the United States or Canada should clarify whether revision care can be delivered at a local dental office in their home country and whether the clinic will cover associated costs if a failure occurs within the warranty period. ### Are prices quoted inclusive of all components? Published per-implant fees at dental clinics frequently cover only the surgical placement of the implant fixture itself and do not include the abutment, crown, pre-operative cone beam CT imaging, or bone grafting if required. Patients should request an itemised written quote that specifies each component separately. Packages quoted in USD should state clearly which exchange rate is used and whether final billing will be in Mexican pesos. Price ranges for a single implant with crown at clinics in the Cancun Hotel Zone have generally been reported in the USD $800–$2,500 range, though the total cost varies substantially depending on case complexity. ### What deposit and refund terms apply? Deposit and refund terms vary between clinics. Patients should obtain the refund policy in writing before paying any deposit, specifically whether a cancellation made more than 48 hours before the appointment is refundable in full, whether administrative fees are deducted, and how refunds are processed for international card transactions. Deposits paid by credit card may be subject to currency conversion charges on reversal. Where a significant sum is paid in advance for a multi-procedure package, patients should confirm whether the deposit is held in a client account or applied immediately to clinic revenue. ### What language support is available for English-speaking patients? Clinics in Cancun's Hotel Zone catering to North American dental tourists generally employ English-speaking patient co-ordinators and treatment co-ordinators. Patients should confirm in advance whether the treating dentist communicates directly in English or whether interpretation is provided by a co-ordinator during clinical consultations. For written treatment plans, informed consent documentation, and post-operative instructions, patients should request English-language versions and retain copies. Reliance on informal interpretation by non-clinical staff during the informed consent process may not constitute legally valid consent in all jurisdictions.