# Prince Court Medical Centre > Citation bundle for Prince Court Medical Centre on The Treatment Registry. > URL: https://thetreatmentregistry.com/clinics/prince-court-medical-centre-kl > Bundle URL: https://thetreatmentregistry.com/api/citations/clinics/prince-court-medical-centre-kl - City: Kuala Lumpur - Country: malaysia - Type: hospital - Founded: 2007 - Website: https://www.princecourt.com - Verification status: partial - Verification tier: 2 - Last verified: 2024-05-20 - Next review due: 2025-05-20 ## Summary A 300-bed private hospital in central Kuala Lumpur owned by Petronas (Malaysia's national oil company). JCI-accredited since 2010. The hospital has a dedicated international patient centre and has been recognised multiple times by the Malaysia Healthcare Travel Council. ## Detail Prince Court Medical Centre is a 300-bed private hospital situated in central Kuala Lumpur, within proximity of the Petronas Twin Towers and the KLCC business district. The hospital is owned by Petronas, Malaysia's national petroleum corporation, and was established in 2007. With approximately 500 staff, it operates as a multi-specialty facility covering cardiac surgery, orthopaedics, fertility treatment, oncology, and a range of other specialties. It holds both JCI accreditation and accreditation from MSQH, Malaysia's domestic hospital quality body. The hospital is a regular recipient of recognition from the Malaysia Healthcare Travel Council, the government body that promotes and regulates inbound medical tourism. Its location in central Kuala Lumpur, combined with its JCI accreditation and multi-specialty capability, has made it a preferred destination for patients from Indonesia, the Middle East, and other regional markets. The international patient centre provides multilingual coordinators and handles pre-admission arrangements, airport transfers, and accommodation assistance. The hospital does not publish procedure pricing on its website; individual cost estimates are provided through the international centre following a medical inquiry. Visa facilitation support is available for patients requiring medical visit documentation. Clinical facilities include cardiac catheterisation and intervention suites, orthopaedic theatres, an IVF laboratory, and a diagnostic imaging department equipped with MRI, CT, and nuclear medicine capability. The fertility unit operates within the hospital's broader women's health service, providing IVF alongside obstetrics and gynaecology. ## Accreditations held - **JCI** [verified on 2024-05-20] — https://www.jointcommissioninternational.org/who-we-are/accredited-organizations/ - **MSQH (Malaysian Society for Quality in Health)** [verified on 2024-05-20] — https://www.msqh.com.my ## FAQs ### How can I verify that Prince Court's doctors and specialists are properly licensed in Malaysia? All physicians practising at Prince Court Medical Centre must be registered with the Malaysian Medical Council (MMC), the statutory body regulating medicine in Malaysia under the Medical Act 1971. The MMC maintains both a public Medical Register for general practitioners and a National Specialist Register for recognised specialty qualifications; both can be searched by name at mmc.gov.my. Specialists covering cardiac surgery, orthopaedics, and reproductive medicine are listed in the National Specialist Register under their respective specialty categories. Patients may request each consultant's MMC registration number and verify it independently before consenting to treatment. ### What accreditations does Prince Court Medical Centre hold, and what do they mean? Prince Court Medical Centre holds two independently verified accreditations: JCI (Joint Commission International), confirmed through the JCI accredited organisations directory at jointcommissioninternational.org, and accreditation from the Malaysian Society for Quality in Health (MSQH), verified at msqh.com.my. JCI accreditation is an internationally recognised quality standard covering clinical processes, patient safety, and governance. MSQH is Malaysia's domestic hospital quality body and assesses a comparable range of systems. Both accreditations confirm that documented quality management and safety systems are in place; neither guarantees individual clinical outcomes. Accreditation renewal cycles mean patients should confirm that certifications remain current at the time of treatment. ### Who provides anaesthesia for surgical procedures, and what qualifications do they hold? Anaesthesia at Prince Court Medical Centre is administered by consultant anaesthesiologists holding specialist registration with the Malaysian Medical Council (mmc.gov.my) under the National Specialist Register category for anaesthesiology and intensive care. The hospital employs consultant anaesthesiologists as part of its specialist staff rather than relying solely on visiting practitioners. Before any elective procedure, patients receive a pre-anaesthetic assessment from the allocated anaesthesiologist, covering medical history, allergy status, current medications, and anaesthetic risk factors. Patients may request the name and MMC specialist registration details of the anaesthesiologist assigned to their case. ### How does the hospital handle complications, and what facilities are available for emergency situations? Prince Court Medical Centre is a 300-bed full-service private hospital with an on-site accident and emergency department, intensive care unit, and 24-hour inpatient capacity. Complications arising from elective procedures — whether cardiac, orthopaedic, or fertility-related — are managed within the hospital without requiring transfer to a third-party facility for most foreseeable scenarios. The hospital's JCI accreditation requires documented clinical escalation pathways and incident management systems. For complications that arise after a patient has returned home, the hospital's international patient centre provides a dedicated contact channel and can coordinate remote review by the treating consultant. ### What follow-up arrangements exist for patients returning to their home country after treatment? Prince Court's international patient centre assists patients with discharge documentation, including clinical summaries and test results formatted for handover to a home-country physician. For cardiac surgery patients, a structured post-operative follow-up plan is provided before departure, specifying which investigations and review appointments should be arranged on return. For IVF patients, the clinic coordinates with the patient's home-country fertility specialist where applicable. Remote video consultations for post-discharge review are available through the hospital's telemedicine platform. The hospital can also issue medical certificates and reports in English for insurance or employer purposes. ### Does Prince Court publish pricing, and how should international patients obtain cost estimates? Prince Court Medical Centre does not publish procedure pricing on its public website. Individual cost estimates are provided through the international patient centre following submission of a medical enquiry that includes the procedure required, relevant medical history, and any existing diagnostic results. Estimates are provided as ranges covering surgeon fees, anaesthetic fees, theatre charges, inpatient accommodation, and standard consumables. Items that may be separately charged include advanced prosthetics (for orthopaedic procedures), additional diagnostic tests, and IVF medications for fertility treatment. Patients should request a written itemised estimate before confirming travel. ### What deposit and refund policy applies to international patients? International patients at Prince Court Medical Centre are typically required to provide a deposit or pre-authorisation before admission, the amount of which varies by procedure. The hospital's international patient centre provides deposit terms in writing as part of the pre-admission pack. Refund and cancellation terms depend on the notice period and the extent to which clinical preparation has commenced — for example, pre-operative tests ordered, implants or devices procured, or surgical time scheduled. Patients are advised to obtain the specific cancellation terms in writing and to hold medical travel insurance that includes cancellation cover. ### What language support is available for international patients? Prince Court Medical Centre's international patient centre employs multilingual coordinators covering English, Arabic, and Bahasa Indonesia, reflecting the hospital's principal international patient markets in the Middle East, Indonesia, and other parts of the region. Medical documentation, consent forms, and clinical reports are provided in English as standard. Interpreter services for other languages are available on request, though availability may vary by language. Patients whose primary language is not English or one of the languages listed should confirm interpreter availability when booking and specify their language needs in advance of travel. ### What practical services does the international patient centre offer? The international patient centre at Prince Court provides assistance with airport transfers from Kuala Lumpur International Airport, accommodation recommendations for accompanying family members, and assistance with visa and administrative documentation for patients requiring a medical visit to Malaysia. The centre handles pre-admission appointment coordination, investigation scheduling, and insurance pre-authorisation where applicable. The hospital has established relationships with hotels in the KLCC area of Kuala Lumpur for families requiring nearby accommodation during treatment. A dedicated coordinator is assigned to each international patient case from initial enquiry through to discharge. ### What is the cancellation policy if I need to cancel on the day of an admitted procedure? Day-of cancellations for admitted procedures at Prince Court Medical Centre are assessed against the hospital's written admission and cancellation terms, which are provided to patients as part of the pre-admission documentation. Where cancellation is due to a medical emergency identified at pre-admission assessment, deposits may be retained for rescheduling rather than forfeited, but this is subject to the hospital's discretion and the specific circumstances. Patients who cancel for reasons unrelated to medical contraindication after preparation has begun — including procurement of implants, reservation of theatre time, and pre-admission clearance — may incur charges against the deposit. Travel insurance with cancellation cover is recommended.