# Sanitas Dental Madrid > Citation bundle for Sanitas Dental Madrid on The Treatment Registry. > URL: https://thetreatmentregistry.com/clinics/sanitas-dental-madrid > Bundle URL: https://thetreatmentregistry.com/api/citations/clinics/sanitas-dental-madrid - City: Madrid - Country: spain - Type: clinic - Founded: 1998 - Website: https://www.sanitasdental.es - Verification status: partial - Verification tier: 2 - Last verified: 2024-03-15 - Next review due: 2025-03-15 ## Summary Part of the Sanitas dental clinic network in Spain (owned by Bupa). The Madrid central clinic offers dental implants and cosmetic dentistry. Dentists are registered with the General Council of Dentists of Spain. EU cross-border healthcare directive applies. ## Detail Sanitas Dental Madrid is the Madrid central location within the Sanitas dental network, which is owned by Bupa, the British multinational healthcare company. The clinic has operated since 1998 and functions with approximately 25 staff. As a network clinic, it operates within the Sanitas group's standardised clinical and administrative framework, which includes common treatment protocols, shared procurement, and group-level quality oversight. The clinic's primary dental services for patients seeking treatment include dental implant placement and porcelain veneer fabrication, alongside routine restorative and preventive dentistry. All dentists practise under registration with the Consejo General de Dentistas de Espana, the statutory regulatory council for dentists in Spain. Pricing is published on the clinic's website, and as a Bupa-affiliated provider, the clinic's standards and cost structures are subject to group-level governance. European Union patients attending the clinic may be eligible to seek partial reimbursement for certain treatments under the EU Cross-Border Healthcare Directive, subject to the rules of their home country health system. This regulatory protection is relevant for patients from other EU member states who travel to Spain for dental treatment. The Madrid location is well connected to international transport links via Adolfo Suarez Madrid-Barajas Airport. The clinic provides English-language consultations, and Sanitas's network presence in Spain means patients can access post-treatment follow-up at other Sanitas locations if required. Digital treatment planning and X-ray imaging are available at the clinic. ## Accreditations held - **Consejo General de Dentistas de Espana** [verified on 2024-03-15] — https://www.consejodentistas.es ## FAQs ### How can I verify that Sanitas Dental Madrid's dentists hold valid Spanish licences? All dentists practising at Sanitas Dental Madrid must hold registration with their regional dental college, coordinated nationally by the General Council of Dentists of Spain (Consejo General de Colegios Oficiales de Odontólogos y Estomatólogos). The national council's member directory and regulatory information can be reviewed at consejodentistas.es. Registration with the regional college is mandatory to practise dentistry legally in Spain. As part of the Bupa-owned Sanitas group, practitioners at the clinic also operate within group-level clinical governance processes. Patients may request each dentist's collegiate registration number and verify it independently before consenting to treatment. ### What accreditation does Sanitas Dental Madrid hold? Sanitas Dental Madrid holds registration with the Consejo General de Colegios de Odontólogos y Estomatólogos de España (consejodentistas.es), which is the primary professional regulatory credential for dental practices in Spain. As a clinic within the Bupa-owned Sanitas network, it also operates under group-level governance standards maintained by Sanitas across its Spanish dental network. The Ministry of Health (Ministerio de Sanidad, sanidad.gob.es) sets overarching regulatory requirements for healthcare facilities in Spain, including dental clinics. Hospital-level accreditations such as JCI are not applicable to dental-only clinics of this scale. ### What sedation options are available for patients who prefer not to be fully awake during procedures? Dental procedures at Sanitas Dental Madrid are performed under local anaesthesia as standard. For patients with significant dental anxiety or those undergoing more complex multi-tooth procedures, intravenous conscious sedation may be available at the clinic or through referral to a larger Sanitas facility with sedation capacity. Patients who prefer sedation should raise this at the initial consultation so that eligibility and logistics can be assessed in advance. General anaesthesia for dental procedures is not administered at a dental-only clinic; patients requiring it would be referred to a hospital dental setting. All sedation-related activities are subject to the professional standards set by the regional medical and dental colleges. ### What happens if a complication or failure arises after treatment? Sanitas Dental Madrid's position within the broader Sanitas network means that patients experiencing post-treatment complications in Spain — including at locations other than Madrid — may be able to access follow-up care at another Sanitas clinic. For patients who have returned home outside Spain, the clinic provides clinical documentation in English that a treating dentist can use for assessment and management. For implant failures or prosthetic issues, the clinic requests submission of recent radiographic images for remote review before recommending whether a return visit is necessary. The Bupa group affiliation also means that patients with Bupa International health cover may have additional access to clinical support channels. ### What revision policy applies to implant and veneer treatments? Sanitas Dental Madrid provides written guarantee terms for implant components and prosthetic restorations as part of the treatment agreement. Implant osseointegration failures within the guarantee period that are not attributable to the patient's failure to follow aftercare instructions, smoking during the healing period, or underlying untreated health conditions are addressed under the guarantee. Porcelain veneer fractures or debonding within the defined period are assessed case by case. Patients should obtain the specific written guarantee terms, including duration and exclusion conditions, before completing payment. Revisions requiring laboratory work necessitate a return visit to the clinic. ### What does the published pricing cover, and are there costs not included in the quoted fee? Sanitas Dental Madrid publishes pricing on its website covering implant placement by system and crown material, veneer specification, and associated restorative procedures. Additional costs that may not be included in the base quoted fee are cone beam CT imaging where required for complex implant planning, bone grafting or sinus lift procedures, extractions required before implant placement, sedation, and post-operative medications. As a Bupa-affiliated provider, the clinic's pricing is subject to group governance, which includes cost transparency commitments. Patients should request a written itemised quote covering their specific planned treatment before confirming travel to Madrid. ### What deposit and cancellation terms apply to international patients? Sanitas Dental Madrid requires confirmation of appointment booking for international patients, which may involve a deposit or pre-payment for laboratory items commissioned in advance of the visit. The specific deposit and cancellation terms are provided by the clinic at the time of scheduling. Cancellations made with sufficient advance notice — typically fourteen or more days — are generally eligible for a full or partial refund where laboratory preparation has not yet commenced. Cancellations made at short notice or after laboratory items have been produced may result in partial forfeiture to cover laboratory costs. Patients are advised to hold travel insurance with dental appointment cancellation cover. ### How does the EU Cross-Border Healthcare Directive apply to EU patients receiving dental treatment in Spain? EU patients from other member states who receive dental treatment at Sanitas Dental Madrid may be entitled to seek partial reimbursement under the EU Cross-Border Healthcare Directive (Directive 2011/24/EU), provided the procedure is covered by their home country's public health system. Routine restorative dental treatment is often within scope; elective cosmetic procedures such as porcelain veneers may not be. The reimbursement level corresponds to what the home system would have paid for the same procedure in the home country, not the full cost incurred in Spain. UK patients are no longer covered by this directive. The clinic can provide itemised invoices and clinical documentation to support reimbursement applications. ### What language support is available for non-Spanish-speaking patients? Sanitas Dental Madrid provides English-language consultations and patient coordination, reflecting the Bupa group's international patient experience and the clinic's Madrid city-centre location. Clinical staff at the clinic include dentists with working English proficiency. Treatment plans, consent forms, and clinical reports are available in English. As a Bupa-affiliated provider, the clinic also has access to Bupa International's multilingual support services for patients with Bupa health cover. Consultations in Spanish are available as standard. For other languages, the clinic can advise on interpretation options, though availability is not guaranteed in-house. ### What practical arrangements should international patients expect when travelling to Madrid for treatment? Sanitas Dental Madrid is located in central Madrid, accessible from Adolfo Suárez Madrid-Barajas Airport by metro or taxi within approximately thirty to forty-five minutes. The clinic does not provide dedicated airport transfer services, but the city's public transport network is well suited to independent travel. For patients undergoing multi-day treatment — such as implant placement followed by prosthetic fitting — the clinic assists with appointment scheduling to minimise the number of separate visits required. Hotel accommodation in the city centre is readily available at a range of price points near the clinic. Post-operative instructions and relevant documentation are provided in English before departure.